HELP M. E. TECH
1700 E UNION HILLS ROAD ∙ PHOENIX, AZ 85024 ∙ 555.555.5000
DATE: 5/5/20
TO: All Employees
FROM: Steven Markow, Tech
SUBJECT: Revised Instructions on How to Use Wireless Printer
It has come to my attention you are having trouble with the wireless printer in the media center, particularly in regards to an error message about the paper not being loaded properly. I’m sorry the instructions in the manual I left beside the printer are unclear. Below, I’ve written out simpler instructions for how to use the device.
1. Plug printer into outlet using large cord located in back.
2. Hit power button [symbol or image of button] on front.
3. The error message you’ve been getting at this point is likely because the printer is not sensing the paper has been loaded. First, make sure the paper is in a neat stack in the paper tray on the bottom of the printer. Load more paper into bottom tray if necessary. Next, press the stack in gently until it’s touching the inside of the printer. Don’t force the pages once they’ve made contact with the loader, just have them flush against the back of the tray on the inside of the printer.
4. Go to print your document and locate wireless printer named “BROTHER” in the printer options. The options should be listed when you click the white bar next to where it says “Printer:”
5. Print your document.
If you have trouble with any of these steps or if any further errors come up, email me at stevenmarkow1@gmail.com.